Guiding Principles

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A successful IT Transformation at UCLA requires cross-campus alignment and improved efficiency, effectiveness, and information security, anchored in its academic, research, and service mission.

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Maintain the culture of innovation and entrepreneurship throughout the units and departments
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Apply a UCLA-wide lens to problem statements instead of a unit/department-only lens
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Focus on improving the UCLA student, faculty and staff experience
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Retain strong partnerships with academic, administrative, and research units throughout the transformation journey
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Reduce the complexity of the IT operating model and adopt a customer perspective